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Aerolineas Argentinas Economy Class EZE-IGR

Snap Report: Aerolineas Argentinas Economy Class Review – EZE-IGR

Ministro Pistarini International Airport (EZE) – Cataratas del Iguazú International Airport (IGR)

STD: 8:00 AM ATD: 8:10 AM GMT-3
STA: 9:59 AM ATA: 10:02 AM GMT-3

Flight Number: AR2724
Aircraft:
Embraer ERJ-190, LV-CHQ
Flight Date: November 15, 2017
Seat: 8D
Class of Service: Economy
Seat Pitch: 32 inches
Seat Width: 18 inches
Meals: Beverage service only
In-Seat Outlets: USB port
WiFi: No
IFE: Yes, Personal TVs at every seat

Introduction

Once we cleared customs in Buenos Aires (which took no time at all, by the way), we found ourselves in Terminal A, with a flight departing from Terminal C.

Getting to our terminal was easy enough, it was a 5 minute walk outdoors through a clearly marked walkway.

Check In & Boarding

Aerolineas Argentinas and other partner airlines (like Delta) fly out of Terminal C, the upstairs of which is nicely decked with the Centurion Lounge and the Aerolineas Argentinas Lounge. But that’s for international flights.

Domestic flights depart downstairs, where there is no lounge, just plenty of seats and a coffee shop at  the end of the terminal. I’m not a lounge snob, but we had a four hour layover, so I would have loved to have lounge access with constant wifi and snacks.

That being said, there is wifi at the airport, although it was unusually named “AA Personal” (which I later came to realize meant Aeropuertos Argentinas), so I didn’t connect to it right away.

At 4:30 AM, the check in counters were (surprisingly!) open, with a few friendly agents there to help us get checked in. Since I had done online check in the night before, he said the barcode I received via email would be fine (though I’ll admit, I’m very old fashioned and much prefer to hold on to a physical ticket until my points post!). He added our Delta frequent flyer numbers to the tickets though, so all was not lost.

Security was a breeze, as one might expect at 4 in the morning. No one was in line and it was pretty quick, probably because there are no rules about traveling with larger liquid containers in your carry on when traveling within Argentina.

By 7:30 AM our flight finally began to board from gate 24. Boarding is a bit confusing here, only because so many flights board through the same gate at a fairly quick turnover (think, 10 minutes between when one flight boards to when the next one starts), and no announcements are made, so be sure to keep an eye on your gate right around boarding time or risk missing your flight.

Boarding was very easy – there was a specific line for business class, then SkyTeam Elite passengers, and then a separate line for the rest of the plane. It didn’t actually matter in the end though, since we ended up boarding a bus with several other passengers, so you may not actually be one of the first to board since you’re basically competing with everyone else on the bus.

I was impressed that they didn’t actually fill up the bus to the brim. They loaded it up with a comfortable number of people before they send the bus off and then filled up the next one.

Aerolineas Argentinas Economy Class EZE-IGRWe drove for about 5 minutes before arriving at the plane and boarded via mobile stairway.

Aerolineas Argentinas Economy Class EZE-IGR

The Flight

The first 3 rows are business class seats, in a 1-2 seating configuration. For the 2 hour flight however, I opted to book economy class tickets. The economy section of the plane is set up in a 2-2 seating configuration, taking up rows 4-25 of the plane.

Aerolineas Argentinas Economy Class EZE-IGRThe economy seats on this Embraer 190 are your standard seats on a narrowbody plane, with 18 inch wide seats, with a 32 inch pitch (both of which are average for this type of plane, accross carriers).

As I sat down, i was surprised to find that our seats each had its own TV, though I doubted it actually worked. The big surprise (and bonus) for me was the USB port, which I was thrilled to have to charge my phone. The rest of the seat features were pretty standard – magazine flap, headphone jack, and button to lean your seat back. The headphone jack doesn’t fit standard earphones, and they handed out a pair as passengers settled into their seats.

Our departure time came and went – by 8 AM, we sat on the tarmac, with the boarding door still open. There were no announcements about what’s was going on, we just sat there. At 8:10, the boarding door was closed and we began to taxi and take off shortly after. 

Aerolineas Argentinas Economy Class EZE-IGRIt turns out the TVs do work – the safety video played on them as we were taxiing. We finally took off at 8:20 – still no word on the cause of the delay (though from what I hear about AR I guess I should be glad we took off at all).

 Aerolineas Argentinas Economy Class EZE-IGROnce the safety videos were done, next came on a continuious stream of ads. Most AR-related including a SkyTeam ad and an American Express Aerolineas Argentinas credit card ad.

After about 20 minutes of ads, the screen switched over to in flight entertainment options!!! The screen was difficult to tap through, but i was surprised that they offered some english TV options – cartoons via Cartoon Network and standard tv shows from Fox (including Glee and Modern Family).

An hour into the flight, the drink service started. They had pretty limited options – coke, sprite, water, coffee, and tea. No snacks, unfortunately, though this is only an hour and a half flight, so I suppose you can survive anything for that long without food.

Aerolineas Argentinas Economy Class EZE-IGR

Landing

As we approached the airport, I could see water spraying from Iguazu Falls from my window! A great end to the flight.

Aerolineas Argentinas Economy Class EZE-IGRWe landed at 10:00 AM, only a few minutes later than scheduled, despite our 10+ minute delay. We taxied over to our gate, and deplaned via jetbridge (no mobile stairs!). Cataratas del Iguazú International Airport is a tiny airport – and we made it out of the airport in five minutes (thanks to no checked bags).

The Takeaway

This flight was your standard short haul flight. I doubt Aerolineas Argentinas cares too much about providing a top of the line experience for this type of flight, which will be made up almost entirely of tourists. For most passengers, it’s just a means to an end. Would love to have seen snacks served on this flight, but otherwise, it was a perfectly fine flight to shuttle us to Iguazu Falls.

Check in & Boarding:  8/10 – Easy check in situation (surely doing so at 4 in the morning didn’t hurt). Boarding was orderly, though the order of boarding was kind of lost once we got on the bus.
Food: 5/10 – A very limited beverage service, no snacks.
Seat: 8/10 – Pretty standard economy class seat. Looked a little worn, but not depressingly so.
Crew:  7/10– Crew was efficient and friendly enough
Flight Experience: 8/10 – Not the worst experience, though the unexplained minor delay was a little odd (and never addressed). Even so, considering I’ve heard of extreme delays from this airline, I certainly won’t complain about 10 minutes.
Overall: 36/50 (72%) ★★★★★

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