It’s a busy day at Delta (DL) it seems – they’ve announced quite a few changes coming up.
The Scoop and The Takeaway
To start, Delta announced today a new boarding process (thankfully nothing like the one American Airlines just announced) they’ll be testing out at their home airport, Hartsfield–Jackson Atlanta International Airport (ATL). The new process involves 4 “branded” pillars to clearly mark off lanes, keeping customers out of the walkway. A separate queuing area will be available for premium customers and those needing special assistance when boarding. If they receive positive feedback, they’ll likely begin to roll this out to more airports.
I cannot wait for this to be rolled out. This is by no means a new innovation – other airlines (like Aeromexico) have been using this boarding process for a while, and it certainly makes the process more tolerable. My biggest complaint about boarding a Delta flight is having to make sure I board right when they call my zone, since if you’re not right there, they assume everyone in that zone is on board and call up the next one. It’s the biggest pain (typically involving lots of eye rolling), so I’m glad they’ve finally decided to make a change.
Meanwhile, up in the air, Delta’s updating their Delta One spring menus on select Transatlantic flights and Transcontinental flights between JFK and LAX or SFO. The new menus will feature dishes created by Executive Chef Dan Jackson of Terrace 5 and Café 2 at New York’s Museum of Modern Art. The menu will include an array of dishes, including Curry Braised Chicken Leg with Basmati Rice, Smoked Short Rib with Barbejus, Potato Puree, Swiss Chard and Tomato Jam as well as Baked Cavatelli with Wild Mushroom, Swiss Chard and Parmesan. The meals will be prepared in the Union Square Events kitchen in Manhattan before being carted over to JFK.
The new dishes will be available on the breakfast, lunch, and dinner menus in the Delta One cabin, and will be refreshed every first of the month between March 1 through May 31.
I tweeted Delta to ask if these new menus would be available only on flights out of New York (which sounds logical, considering the dishes are prepared in New York), their response? Possibly. 🙃
I don’t live by LaGuardia Airport (LGA), but I guess nearby residents are complaining because Delta decided to stop flying MD-88s out of LGA and will instead be replacing them with “a mix of quieter, more fuel-efficient” planes, such as the Airbus A320 family aircraft, Boeing 737s and a limited number of MD-90 mainline aircraft, effective today, March 2.
While this is a great move on Delta’s part, unfortunately for LaGuardia’s neighbors, they’ll still have to hear noisy planes when the other carriers land at the airport…
Anyone excited (is that the right word?) for these new Delta updates?
Featured image credit: Delta