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Flight Report: Thai Airways International TG 401 SIN-BKK

Singapore Changi (SIN) – Bangkok Suvarnabhumi (BKK)

STD: 07:40 ATD: 07:30
STA: 09:00 ATA: 08:40

B777-3D7 HS-TKA “Sriwanna” (17.9 years old)

The scheduled departure time meant an early wake up for me at 05:00 at the apartment in Singapore. My Uber arrived right on time at 05:45for the 30 minute ride to Changi and traffic was light at that time of day. Thai Airways’ ground handling is managed by SATS at SIN and they utilize the premium check in lounge for all Star Gold and Royal Silk passengers. Complimentary drinks and newspapers are made available in a hotel lobby type atmosphere and check in was completed within 5 minutes, bags checked all the way to Kathmandu and boarding passes for both legs issued.

Headed to the Thai Airways lounge straight after check in which is passable with some basic amenities, snacks and a full bar. Boarding was called early at 07:00, headed to gate C25 where general boarding was already well under way.

Was welcomed onboard by the familiar Thai “wai” and Sawasdee with beaming smiles despite the early hour. Settled into my seat and watched the boarding process unfold, the crew were proactively assisting with bags and were offering newspapers, hot towels and welcome drinks (Vueve Cliquot, water or apple juice) as people settled in their seats, refills were also done without hesitation. Being on HS-TKA we were on Thai’s oldest 777-300 variant which meant the dreaded 2-3-2 layout in Royal Silk, which while okay for a 2 hour leg up to Bangkok, I might find troublesome on some of the longer segments this bird does to East Asia and Australia.

Menus were then distributed for the short hop over to Bangkok , we pushed back 10 minutes ahead of schedule with the cabin at about 80% occupied. Breakfast orders were taken as we taxied for departure, options being a Thai crab stick fried rice (my selection), the Western option of eggs, potatoes and sausage and the Chinese option of pork congee.

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After a take off the seatbelt sign was turned off rather quickly and the crew immediately sprung into action. Another round of hot towels were offered and arrival forms for Thailand were distributed. Drinks were then offered, I opted for a glass of water and a Bloody Mary, which was particularly strong and spicy. I liked how the crew proactively left the salt and pepper shakers with the drink so I could make it to my own palette (something that most airlines neglect to do).

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Breakfast this morning was a one tray affair given the short flying time of less than 2 hours – the main course was complimented by some cut fruit (which wasn’t particularly fresh), pre-packaged yogurt and warm bread offered from a basket – croissants, wholemeal bread or toast. The fried rice itself was alright, it lacked flavor but was helped by the Thai hot sauce that was on offer with it. Overall it was a wholly acceptable if not memorable meal which is fine for an early morning breakfast flight.

Shortly after the coffee and tea cart was rolled around after which trays were collected and the crew went about securing the galley before arrival into Suvarnabhumi. It should be noted that the crew were constantly in the cabin offering top ups of whatever drinks people had.

We started our descent at around 08:15 local time and with no air traffic delays touched down soon after at 08:40. Taxi was as usual quite long to our gate at the end of the C pier at BKK where we ended a rather uneventful but enjoyable flight on TG.

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Summary:

Check in: 10/10 – seamless, classy
Lounge: 6/10 – basic for an outstation like SIN
Boarding: 9/10 – easy, organized
Food: 7/10 – fine, nothing special
Seat: 7/10 – dated but acceptable
Crew: 9/10 – proactive, very pleasant
IFE: 7/10- Not the best, not the worst
Overall: 55/70 (78%) ★★★★

While a 78% might seem like a harsh or low score, the flight was a standard intra-Asia hop with a pretty high level of service.

As a Star guy, TG remains one of my top choices in Asia along with Singapore Airlines and ANA.

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