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Hotel Review: W Paris

Paris, France
March 13-26, 2016
Room Rate: 300€

 

Introduction

While Paris may not be ideal in March, but I’m not one to turn down a two week trip for work to the city of lights. Especially not to one of my favorite properties – the W Paris.

Jump to the Takeaway

 

Check-In

Though I don’t have too many issues with red eyes, I do hate arriving at my hotel when it’s too early to check in. While I am typically granted early check in when I arrive at SPG properties, I hate knowing there’s a chance I may have to wait around.

Fortunately, that wasn’t the case when I arrived at the hotel at around noon. The front desk staff offered me Evian as I was processed. I was upgraded from the Cozy Room I booked to a Wonderful room, which was great. I always keep my fingers crossed for a suite upgrade, but in major cities like Paris, where guests are often willing to pay the premium for suites, this is hardly expected. I was assigned to a room on the on the first floor (second floor of the building) with a view of the small street. I’d previously had a view of the Opera on my previous stays, but the street side is a quieter view.

 

The Room

This is my second visit to the property, so while my colleague found the rooms to be small, I wasn’t too surprised. By New York City standards, this room is fairly roomy. The decor is trendy, although can be seen in decals that have come off the wall (not entirely sure how stickers fit in with French design) and some water damage seen in the wall in the bathroom area.

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W Paris Wonderful Room bedroom

The room is great for one person, though could be a little tight for two people. There was room to walk around the bed on all sides, but there wasn’t much room in terms of lounging around.

The bed was comfortable and I slept fantastically on this trip.

I appreciated the ability to control the room lights from the bed – especially at the end of the day as I was about to turn in for the night.

On the night stand on the right side was a charging station, with several cord options. Unfortunately, the one I needed for my phone wasn’t working, though there was a USB outlet within the station, so I just plugged my USB cord right in and it worked fine. Even if that wasn’t an option there was one electric outlet on each side of the bed, so I could have easily plugged in my charger.

W Paris Wonderful Room

W Paris Wonderful Room king sized bed

What some might find bothersome is how the room is designed as an open air concept-type space, so while the toilet is in a small room, the sink area is exposed to the bedroom.

W Paris

W Paris Wonderful Room sink, which opens up to the bedroom

That means when you step out of the shower, you are essentially walking out into the bedroom space. This doesn’t bother me too much, as living in shoebox apartments in New York makes one accustomed to unusual spaces, but I can certainly see how someone might find it bothersome.

W Paris Wonderful Room shower

W Paris Wonderful Room shower room

As I mentioned, the toilet is in a separate toilet room, which was located right next to the shower room. While the bathroom space was definitely small, I found it to be designed well.

W Paris Wonderful Room toilet room hotel review

W Paris Wonderful Room toilet room

 

On-Site Dining

I typically prefer to go to bed early my first night in Paris to adjust to the time difference, so I often opt to order room service. The room service menu is quite limited, (and by Paris standards, underwhelming), but at least they have an option for pets.

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W Paris Dog Menu

My dog Marshall would be all over the ice cream with biscuits.

The breakfast buffet at the in-house restaurant is okay – I’ve seen better spreads at other European properties, but given the size of the hotel, it’s reasonable. The pastries served are fantastic (as expected) – I couldn’t keep myself from having a treat or two every day.

 

Hospitality Services

Perhaps my favorite thing about this property is the very helpful, always friendly concierge. As someone who doesn’t speak French, it is very helpful to have the concierge call and make reservations on my behalf. On both stays, I’ve contacted the concierge in advance of my arrival and they have always managed to get me the reservations I’ve needed. On this visit, my colleague and I made several visits, requesting last-minute reservations and even questions on where to purchase items nearby. When we were looking to buy a bottle of water late at night, the Concierge offered each of us a large bottle of Evian from the front desk since most shops were closed.

 

In-Room Technology

The room is fitted with a standard flat screen TV. I don’t watch too much TV when I travel, but the having the option is always nice. As I mentioned earlier, the bedside tables came fitted a charging station that came with plenty of cords (some of which were broken) – with multiple device plugs available (iPhone, micro USB, mini USB, etc).  As always, free WiFi was available for SPG plats and for all rooms booked directly with the hotel.

 

Location

The property is located right outside the Palais Garnier, and some rooms have a direct view of the opera house. Nearby metro stops include the 3, 7, and 8 trains, as well as a stop on the RER. The Roissybus (airport bus) stops in the area as well, so if you’re looking to avoid a 60€ taxi ride, the location is very convenient. The Galeries Lafayette is nearby as well, and is incredibly convenient for picking up last minute gifts before heading back home.

wparis8

 

The Takeaway

Concierge: Yes
Make a Green Choice Option: Yes
Pool: No
Check In: 10/10 – Friendly and efficient
Elite Recognition: 10/10 – Upgraded to the next room level than booked and early (noon) check in permitted. SPG recognition noted at check in, granted free WiFi and was able to select platinum amenity (breakfast) at check in
Room: 9/10 – Nice but a bit worn down
In-Room Technology & Entertainment: 9/10 – Thoughtful placement of plugs for devices, but some were damaged and worn with age. Free WiFi
Staff: 10/10 – Courteous and friendly
Location: 9/10 – Touristy but convenient
On-Site Dining:  8/10 – Good quality food but limited options
On-Site Amenities: 7/10 – Due to size of property, on-site amenities are small and limited. Tiny gym is on-site, and space for lounging is limited in the lobby, but small spaces are beautifully designed
Hospitality Services: 9/10 – Concierge is friendly and helpful with making suggestions and booking reservations. No other additional services appeared to be available however
Hotel Appearance: 10/10 – Well maintained, visually appealing
Overall Rating: 91/100 (91%) ★★★★

Once again, another solid stay at the W. I’ve stayed at a few other SPG properties in Paris (the Le Meridien and the Westin), and this is by far my favorite. The Westin tends to be a little bit more pricey than the W (why, I’ll never understand), and while the rooms are larger, the service is just not up to par. The Le Meridien has some newly renovated rooms, and while it tends to be much cheaper than the W (a difference of up to 200€ per night), the location is a bit too much out of the way. Would definitely return to the W if I find myself back in Paris.

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